Cresta Norris // I am writing a book called 'You.com' about how to manage your online self for success, profit, image and business success. The book will be published by Kogan Page next year, and available in all good book shops.
This blog contains my early thoughts about creating a business guide to harnessing new and merging online and social media tools to improve your profile on-line. Creating a personal brand online is an essential skill in our fast moving digital age where everything we say do and write is preserved forever in a virtual footprint.
So this blog is exploring how to create your personal brand, and how to recover from any personal references that the internet does not forget and can be found on search engines world wide.
The American Business coach Tom Peters was the first to suggest that ‘you’ can take ownership of yourself as a brand, and the process where people and their careers are marked as ‘brands’ is known as personal brand management. To survive in the connected world of digital information you need to manage your own brand across both business and personal life. This blog will start to tell you how to manage your online personal brand to its best advantage in a world where no one has a job forever and everyone has to manage what Charles Handy calls a ‘portfolio’ career.
This is great news for all of us parents who need to see our children's friends list and fan pages. But not so good if you are looking for a job and would like to keep some information about your friends list private.
To quote Arianna Huffington of Huffington post
' the news has become social. And it will become even more community-powered: stories will be collaboratively produced by editors and the community. And conversations, opinion, and reader reactions will be seamlessly integrated into the news experience.'
Just reading a blog by David McCandless who is writing a book about visual information. He says ' In a subtle but steady way we're all becoming visualisers now. Daily exposure to the internet is creating an incredibly visually literate generation. We're looking at visual design and information visualisation every day. So we're used to having, and we're demanding, information in colourful, designed, visual forms.' What is interesting for us lonely individuals worried about image online is that he points out that 'a wide variety of online tools are emerging which can help those without design experience to start playing with visualisation.'
He suggests looking at:
Wordle that allows you to make 'word clouds' out of the most frequent words in a document.
ManyEyes, from IBM,which auto-generates bubble charts, semantic maps and other types visualisations out of spreadsheets and data that you upload.
Its a well thought out list of what not to do online. I will try and speak to their standards and practises committee to find out how they developed their list - and how often they update their guidelines. Many of them are just as useful for individual image management as for journalists.
So where is the 'public space' on-line? It does exist. It's to be found in open codes and blogs and face-book sites that are open and authentic and not for profit. What is it for? It's a place for ideas and sharing material. When I was in Pompeii I saw the walls of the Forum where the citizens painted slogans and ideas, and our public forum is the on-line world. The online world is our present day public space forum.
Our after-work life is rapidly disappearing, and being replaced by a non-working life. It remains to be seen if increased transparency regarding our private lives will make employers more tolerant - or make employees better behaved. "The business use case in Twitter is turning out to be very important," Twitter co-founder Biz Stone said yesterday as the company announced the possibility of cross-posting tweets to the professional network LinkedIn. Fine. But careful with that. Think twice about tweeting that you hate your new job, but are grateful for the fat paycheck. And you might want to consider changing your job if you want to express your sexuality but you are a teacher. Those people with a second, non-work-related, Facebook account or Twitter identity can do a lot anonymously, but yes, they have to manage their identities. And the London Underground worker who lost his job after rude comments he made to an elderly passenger were circulated on the internet might struggle for sympathy. In fact, most of the problems have nothing to do with new media, but are simply because people tend to forget their manners online. As behaviour is very important in public and we all live public lives now, etiquette is making a comeback. Since my boss is a nice boss, he reminds us all from time to time that he is following us on Twitter. However, don't forget that these days camera phones and Twitterers are everywhere, so each of us can become a representative of our company wherever we go. Here are my three rules: • Don't be rude. Don't be abusive about people, projects or your company. You might feel that you can talk behind someone's back to your friends and they will never find out - but it is becoming increasingly likely that they will. • Don't post rumours or reveal things about colleagues, partners, projects or your own job situation. Being the first is old media, while being to the point is new media. And Twitter never forgets. • Post at haste, repent at leisure - it is easy to write something in the heat of the moment that you will come to regret, so wait until you have calmed down. Even though private is the new public, some things are better left private.